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Privacy Policy

 

Last Updated: 02/04/2026

 

Klen Lashes & Eyebrows (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book services, or contact us.

 

1. Information We Collect

 

When you use our website or booking system, we may collect the following information:

 

Personal Information

  • Name

  • Phone number

  • Email address

  • Appointment details and service selections

  • Notes you provide during booking (ex: allergies, preferences)

 

Payment Information

 

Payments are processed securely through third-party providers. We do not store your full payment card information on our servers.

 

Website & Device Information

 

We may collect non-personal data such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on our site

 

This data helps us improve website performance and user experience.

 

2. How We Use Your Information

 

We use your information to:

  • Schedule and manage appointments

  • Provide customer service and respond to inquiries

  • Send booking confirmations and appointment reminders

  • Improve our services and website experience

  • Send promotional offers (only if you choose to opt in)

 

3. Sharing Your Information

 

We do not sell your personal information.

 

We may share your information only with trusted third parties such as:

  • Booking and scheduling platforms

  • Payment processors

  • Website hosting providers

  • Marketing platforms (only when necessary)

 

These providers are required to protect your information and use it only for providing services to us.

 

4. Text Messages & Email Communication

 

By booking an appointment or contacting us, you may receive:

  • Confirmation messages

  • Appointment reminders

  • Follow-up messages

 

You may opt out of marketing messages at any time by replying STOP or contacting us directly.

 

5. Cookies

 

Our website may use cookies and tracking technologies to:

  • Improve your browsing experience

  • Analyze website traffic

  • Support advertising or marketing tools

 

You can disable cookies through your browser settings, though some site features may not function correctly.

 

6. Data Security

 

We use reasonable security measures to protect your personal information. However, no system can guarantee 100% security, so we encourage users to take precautions when sharing sensitive information online.

 

7. Your Rights

 

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Opt out of marketing communications

 

To make a request, contact us using the information below.

 

8. Children’s Privacy

 

Our services and website are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13.

 

9. Updates to This Privacy Policy

 

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated “Last Updated” date.

 

10. Contact Us

 

If you have questions about this Privacy Policy, please contact us:

 

Klen Lashes & Eyebrows

Brandon, FL

📞 Phone: (813)330-1928

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