Privacy Policy
Last Updated: 02/04/2026
Klen Lashes & Eyebrows (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book services, or contact us.
1. Information We Collect
When you use our website or booking system, we may collect the following information:
Personal Information
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Name
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Phone number
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Email address
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Appointment details and service selections
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Notes you provide during booking (ex: allergies, preferences)
Payment Information
Payments are processed securely through third-party providers. We do not store your full payment card information on our servers.
Website & Device Information
We may collect non-personal data such as:
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IP address
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Browser type
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Device type
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Pages visited and time spent on our site
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
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Schedule and manage appointments
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Provide customer service and respond to inquiries
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Send booking confirmations and appointment reminders
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Improve our services and website experience
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Send promotional offers (only if you choose to opt in)
3. Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted third parties such as:
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Booking and scheduling platforms
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Payment processors
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Website hosting providers
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Marketing platforms (only when necessary)
These providers are required to protect your information and use it only for providing services to us.
4. Text Messages & Email Communication
By booking an appointment or contacting us, you may receive:
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Confirmation messages
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Appointment reminders
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Follow-up messages
You may opt out of marketing messages at any time by replying STOP or contacting us directly.
5. Cookies
Our website may use cookies and tracking technologies to:
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Improve your browsing experience
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Analyze website traffic
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Support advertising or marketing tools
You can disable cookies through your browser settings, though some site features may not function correctly.
6. Data Security
We use reasonable security measures to protect your personal information. However, no system can guarantee 100% security, so we encourage users to take precautions when sharing sensitive information online.
7. Your Rights
Depending on your location, you may have the right to:
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Request access to your personal data
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Request correction or deletion
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Opt out of marketing communications
To make a request, contact us using the information below.
8. Children’s Privacy
Our services and website are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13.
9. Updates to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Klen Lashes & Eyebrows
Brandon, FL
📞 Phone: (813)330-1928
